Pylon
Hiring
What they do:
The Agentic Support Platform purpose-built for B2B.
Quick facts:
HQ: San Francisco, CA, United States
Top Customer Support Startups
This list has 31 startups and was last updated on Oct 15, 2026. 11 of them are hiring right now. Biggest hubs: San Francisco (19) and New York (4). Largest teams: Pylon, Community Phone Company, and JuziBot.
31 startups
Community Phone Company
Hiring
What they do:
The phone that gives families peace of mind about aging parents
Quick facts:
HQ: San Francisco, CA, United States
JuziBot
Hiring
What they do:
Intercom for WeChat, help companies to acquire, engage, retain…
Quick facts:
What they do:
The AI Support Agent for Ecommerce
Quick facts:
HQ: Boston, MA, United States
Open
Hiring
What they do:
Enterprise AI customer support
Quick facts:
HQ: Amman, Jordan
Inkeep
Hiring
What they do:
Build AI Agent teammates and automations in code or no-code
Quick facts:
HQ: San Francisco, CA, United States
What they do:
AI Applied Research
Quick facts:
HQ: San Francisco, CA, United States
Lapel
Hiring
What they do:
Infrastructure to power every customer interaction.
Quick facts:
HQ: San Francisco, CA, United States
Intryc
Hiring
What they do:
Intryc is the unified quality assurance, governance, and training…
Quick facts:
HQ: San Francisco, CA, United States
What they do:
The modern, open source, self-hosted AI customer support platform
Quick facts:
HQ: San Francisco, CA, United States
Prox
Hiring
What they do:
AI product specialists for equipment manufacturers
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Build an AI support agent that securely uses all your tools
Quick facts:
HQ: San Francisco, CA, United States
Duckie
Hiring
What they do:
Build AI Support Agents in Minutes
Quick facts:
HQ: San Francisco, CA, United States
Rulebase
Hiring
What they do:
AI customer operations for regulated industries.
Quick facts:
HQ: New York, NY, United States
Wavelength
Hiring
What they do:
Build Magical Customer Experiences
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Automate support ops natively in Slack
Quick facts:
HQ: New York, NY, United States
What they do:
AI Assistant for Customer Support
Quick facts:
HQ: Bandung, Indonesia
What they do:
Knowledge base maintenance on auto-pilot
Quick facts:
What they do:
The AI-native contact center
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Cursor for AI Agents
Quick facts:
What they do:
AI-native customer support platform
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Build governed AI agents on your own data, without code
Quick facts:
HQ: Switzerland
What they do:
AI support done right
Quick facts:
HQ: San Francisco, CA, United States
Techmate
Acquired
What they do:
A technology concierge for your home. We provide on-demand support…
Quick facts:
HQ: New York, NY, United States
Nara
Acquired
What they do:
Answer 70% of your support and sales questions. Instantly
Quick facts:
HQ: San Francisco, CA, United States
Atlas
Shut down
What they do:
Modern customer support platform replacement for Intercom and Zendesk
Quick facts:
HQ: San Francisco, CA, United States
Zoltar Labs
Shut down
What they do:
AI-assisted CX tool built with your knowledge.
Quick facts:
HQ: New York, NY, United States
Vessel
Shut down
What they do:
Developer-first, native integration platform for GTM tools
Quick facts:
HQ: San Francisco, CA, United States
OpenSight
Shut down
What they do:
AI-powered customer support automation for fast-growing companies
Quick facts:
HQ: San Francisco, CA, United States
Parabolic
Shut down
What they do:
AI assistant for customer support
Quick facts:
HQ: San Francisco, CA, United States
Gluetrail
Shut down
What they do:
Create step by step articles with screenshots and videos 10x faster
Quick facts:
Questions and answers
How many startups are on this list?
There are 31 startups on this list, last updated on Oct 15, 2026.
Which of them are hiring?
11 of them are hiring right now, including Pylon, Community Phone Company, and JuziBot.
Which of them have the largest teams?
By team size: Pylon (120 employees), Community Phone Company (101 employees), and JuziBot (34 employees).
Where are they based?
The biggest hubs are San Francisco (19) and New York (4).