startup.bid
EN
EnglishEspañolPortuguêsFrançaisDeutschItalianoNederlandsSvenskaDanskNorskPolskiSlovenščinaTürkçeРусскийBahasa IndonesiaBahasa MelayuFilipinoTiếng ViệtKiswahiliहिन्दीاردوالعربيةעברית日本語한국어中文繁體中文

Pylon

The Agentic Support Platform purpose-built for B2B.

Hiring

About

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.

Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself.

Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers.

Learn more at usepylon.com

Topics

Location
San Francisco, CA, United States
Team size
120 employees
YC batch
Winter 2023
Status
Active
Stage
Growth stage

Open roles · 16

Hiring by function

Engineering6
Customer Success3
Design1
Finance & Legal1
Data & AI1
Other1
People & Recruiting1
Product1
Sales1

Similar startups & competitors

Questions and answers

What does Pylon do?

The Agentic Support Platform purpose-built for B2B.

Where is Pylon based?

San Francisco, CA, United States

How many people work at Pylon?

120 employees, according to the company profile.

Has Pylon raised money?

There are no funding rounds for Pylon in our data.

Is Pylon hiring?

Yes: 16 open roles on the company’s job board.

What are the alternatives to Pylon?

Similar startups: Lapel, Prox, and Parahelp.