Abbot
Your Customer Success Co-Pilot
Shut down
About
Abbot helps customer-facing teams work with their customers in Slack. Abbot watches activity to make sure that customers get replies quickly. Once Abbot joins a room, it summarizes conversations, tags relevant topics, and even suggests next steps. Abbot's Insights make it easy to see your team's responsiveness at a glance. Want to automate common tasks? Abbot's built-in Skills functionality (think: small bits of code we run for you) can be triggered by customer topics, on a schedule, in response to external webhooks, or directly from chat.
Topics
- Location
- San Francisco, CA, United States
- Team size
- 5 employees
- YC batch
- Summer 2021
- Status
- Shut down
- Stage
- Early stage
