Pylon
Hiring
What they do:
The Agentic Support Platform purpose-built for B2B.
Quick facts:
HQ: San Francisco, CA, United States
Top Customer Success Startups
This list has 28 startups and was last updated on Oct 15, 2026. 7 of them are hiring right now. Biggest hubs: San Francisco (20) and New York (3). Largest teams: Pylon, WorkRamp, and Clueso. Latest round: Clueso raised $10M (Oct 13, 2026).
28 startups
What they do:
Create beautiful videos & docs for any product or process in minutes
Quick facts:
Funding:
$10M · Series A · Oct 2026
Lapel
Hiring
What they do:
Infrastructure to power every customer interaction.
Quick facts:
HQ: San Francisco, CA, United States
Intryc
Hiring
What they do:
Intryc is the unified quality assurance, governance, and training…
Quick facts:
HQ: San Francisco, CA, United States
Berry
Hiring
What they do:
Scale customer success and onboarding with AI
Quick facts:
HQ: San Francisco, CA, United States
What they do:
The modern, open source, self-hosted AI customer support platform
Quick facts:
HQ: San Francisco, CA, United States
Prox
Hiring
What they do:
AI product specialists for equipment manufacturers
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Build an AI support agent that securely uses all your tools
Quick facts:
HQ: San Francisco, CA, United States
Rulebase
Hiring
What they do:
AI customer operations for regulated industries.
Quick facts:
HQ: New York, NY, United States
Wavelength
Hiring
What they do:
Build Magical Customer Experiences
Quick facts:
HQ: San Francisco, CA, United States
What they do:
No-code workflow tool
Quick facts:
HQ: Houston, TX, United States
What they do:
Manage & automate customer onboarding and implementation
Quick facts:
HQ: Detroit, MI, United States
What they do:
Workflows for repetitive customer-facing tasks
Quick facts:
What they do:
AI-powered product assistance for modern software teams
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Knowledge base maintenance on auto-pilot
Quick facts:
What they do:
Protect and Grow Long-tail Revenue
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Intelligent Customer Implementation Platform for B2B
Quick facts:
HQ: San Francisco, CA, United States
What they do:
Identify churn risk and stay close to users at scale
Quick facts:
HQ: San Francisco, CA, United States
What they do:
AI support done right
Quick facts:
HQ: San Francisco, CA, United States
What they do:
AI account managers for consumer/self-serve apps
Quick facts:
HQ: New York, NY, United States
WorkRamp
Acquired
What they do:
The All-in-One Learning Platform
Quick facts:
HQ: San Francisco, CA, United States
Natero
Acquired
What they do:
Data-driven customer success platform for B2B SaaS.
Quick facts:
HQ: San Francisco, CA, United States
Atlas
Shut down
What they do:
Modern customer support platform replacement for Intercom and Zendesk
Quick facts:
HQ: San Francisco, CA, United States
Zoltar Labs
Shut down
What they do:
AI-assisted CX tool built with your knowledge.
Quick facts:
HQ: New York, NY, United States
Abbot
Shut down
What they do:
Your Customer Success Co-Pilot
Quick facts:
HQ: San Francisco, CA, United States
OpenSight
Shut down
What they do:
AI-powered customer support automation for fast-growing companies
Quick facts:
HQ: San Francisco, CA, United States
Herald
Shut down
What they do:
A collaborative repository for user feedback.
Quick facts:
HQ: San Francisco, CA, United States
Parabolic
Shut down
What they do:
AI assistant for customer support
Quick facts:
HQ: San Francisco, CA, United States
Questions and answers
How many startups are on this list?
There are 28 startups on this list, last updated on Oct 15, 2026.
Which of them are hiring?
7 of them are hiring right now, including Pylon, Lapel, and Intryc.
Which of them have the largest teams?
By team size: Pylon (120 employees), WorkRamp (106 employees), and Clueso (25 employees).
Which of them raised money recently?
Latest rounds: Clueso — $10M Series A (Oct 2026).
Where are they based?
The biggest hubs are San Francisco (20) and New York (3).