startup.bid
EN
EnglishEspañolPortuguêsFrançaisDeutschItalianoNederlandsSvenskaDanskNorskPolskiSlovenščinaTürkçeРусскийBahasa IndonesiaBahasa MelayuFilipinoTiếng ViệtKiswahiliहिन्दीاردوالعربيةעברית日本語한국어中文繁體中文

Thematic

Customer intelligence for Enterprise CX teams. The grounded…

About

Thematic is the customer intelligence layer for enterprise CX. Trustworthy and traceable reporting your teams can stake decisions on, and the grounded data foundation your AI agents need to scale safely. Customers see NPS gains of 5 to 35 points and have attributed $4.8M in revenue from a 6-month pilot. Forrester measured 543% three-year ROI. Trusted by DoorDash, Woolworths, BNY, and Mitsubishi.

Topics

Location
Auckland, New Zealand
Team size
20 employees
YC batch
Summer 2017
Status
Active
Stage
Early stage

Similar startups & competitors

What they do:

An MRI in late 2023 found a mass on Matthew Osman's pancreas. It turned out to be benign, but the months of not knowing made him ask why medicine still cannot predict what happens inside the human body. Today, his…

Quick facts:

Funding:

$20M · Oct 2026

Questions and answers

What does Thematic do?

Customer intelligence for Enterprise CX teams. The grounded…

Where is Thematic based?

Auckland, New Zealand

How many people work at Thematic?

20 employees, according to the company profile.

Has Thematic raised money?

There are no funding rounds for Thematic in our data.

What are the alternatives to Thematic?

Similar startups: TRM Labs, Gecko Robotics, and Airbyte.